Grievance Redressal
We are committed to resolving investor complaints and concerns in a timely and transparent manner, in compliance with SEBI (LODR) Regulations 2015.
Investor Grievance Redressal Officer
Name:
Mr. Vimal Bhansali
Designation:
Whole-Time Director
Contact No.:
+91-98290 23471
Email ID:
md@somiconveyor.com
Grievance Redressal Process
Register Your Complaint
Submit your grievance via email to our Investor Grievance Redressal Officer or through the SCORES portal (SEBI Complaints Redress System).
Acknowledgement
You will receive an acknowledgement of your complaint within 48 hours of submission with a unique reference number.
Investigation & Resolution
Our team will investigate the matter and work towards resolution within 30 days from the date of receipt of the complaint.
Closure & Feedback
Once resolved, you will be notified of the outcome. If unsatisfied, you may escalate to SEBI SCORES platform.
Escalation Channels
If your grievance is not resolved within the stipulated timeframe, you may escalate through the following channels:
SEBI SCORES Portal
For unresolved grievances
https://scores.sebi.gov.in
BSE Investor Grievance
Stock exchange grievance mechanism
https://www.bseindia.com/static/investors/complaint-against-companies
Registrar & Transfer Agent
MUFG Intime India Private Limited
investor.helpdesk@in.mpms.mufg.com
Important Information
- •All grievances are handled in accordance with SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.
- •Investors can also register their complaints on SEBI SCORES portal at https://scores.sebi.gov.in
- •The Company endeavors to resolve all grievances within 30 days from the date of receipt.
- •For share transfer related matters, investors may also contact our Registrar & Transfer Agent (RTA) - MUFG Intime India Private Limited.